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Frequently Asked Questions
SUSTAINABILITY
Ethical sourcing is the process which ensures that the products being sourced are acquired in a responsible and sustainable way. Read more here
Recycled materials are materials that would have otherwise been dumped as waste, but are processed and returned to the economic mainstream in the form reusable items.
To be eco-friendly is engaging in practices that do not harm the environment, conserve water and energy and avoid land pollution. Other eco-friendly characteristics include the use of sustainably grown ingredients, materials grown without pesticides and herbicides and products that natural decompose. Living an eco-friendly life is becoming increasingly important, helping to protect the environment from man-made damages that are irreversible. By following the guides listed in the above question you can make small changes in different areas of our lives that will have a positive effect.
The definition of sustainability is the quality of not being harmful to the environment, or depleting natural resources and consequently supporting long term ecological balance. As individuals, we can all make small changes to our routines and habits which would have a positive affect on the environment, the climate and other species.
Fair trade international is a charitable organisation designed to help producers in developing countries, share the benefits of trade more equally worldwide. The producer led initially also ensures a sustainable and eco-friendly production of goods. Read more here
The Fair-trade organisation began in the late 1950s, trading handmade craft products, which provided supplementary incomes to low families, and especially female headed families in developing countries. The handcraft items were purchased from the workers, by the fair trade organisation and sold through the World Shops at a minimum price. Later in 1973 fair trade expanded it’s trade market into food, specifically coffee, and today includes a wide range of goods, spread across 76 countries, all sold at a minimum price. Read more here
One of the most fundamental elements of Fair Trade is to provide support to disadvantage producers in developing countries (Asia, Africa . Fair trade sets environmental, economic and social standards for businesses and producers that include the protection of workers rights, and minimum price for the goods traded.
SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on your location. Orders for UK usually take 3-5 business days to arrive. Overseas deliveries can take anywhere from 6-12 working days. Delivery details will be provided in confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
RETURNS
We are a small sustainable business and we would really love to avoid returns.. BUT we always aim for make sure our customers are happy and in love with our products, so if you do need to return an order please email us directly and we’ll take you through the process.